WHERE WE SHIP
European Union + Switzerland.
PROCESSING
Orders placed Monday to Friday before 14:00 CET ship the same day. Orders after 14:00 CET or on weekends ship the next business day.
SHIPPING TIMES
- Germany: 1 to 3 working days
- Austria: 2 to 4 working days
- Switzerland: 2 to 5 working days
- Rest of EU: 2 to 5 working days
Note: delivery times are in working days and depend on the carrier once handed over.
RATES
Shown at checkout. All orders are trackable.
IMPORT DUTY AND TAXES
EU orders ship from Germany and include VAT in the price. No customs inside the EU.
Switzerland: not part of the EU. Swiss orders are not customs-free and may incur Swiss import VAT and duties collected by the carrier on delivery.
RETURNS
You have 30 days from delivery to return unworn items with tags.
Start and manage your return in our Returns Portal.
Return shipping is covered by the customer. If we made a mistake or the item is defective, we cover the return shipping. Refunds are sent to the original payment method after the item is received and checked.
EXCHANGES
If your size or color is in stock, choose exchange in the portal. If not, please request a refund and place a new order when your size is back.
NEED HELP
info@saltysportsclub.com